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Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Refund Policy - the basics

At Pixel Sports, we value your trust and support. Since our products include digital downloads and limited edition print magazines, we have a few simple guidelines regarding refunds.

Digital Editions (PDF Downloads)

Due to the nature of digital products, all PDF magazine purchases are non-refundable. Once a download is made, we cannot offer a refund, return, or exchange. We encourage you to check the magazine description and preview (if available) before purchasing.

If your file is corrupted, incomplete, or you face any technical issue, please reach out to us at [your email ID] — we’ll be happy to help fix the problem or send you a working version.

Print Editions (If Applicable)

We currently operate in small batches. Print editions, once shipped, cannot be refunded unless the product arrives damaged or incorrect.

To request a replacement:

  • Contact us within 3 days of delivery

  • Share your order ID and a photo of the issue

We'll review it and arrange a solution promptly.

Order Cancellations

  • Digital orders cannot be cancelled once payment is completed.

  • For print editions, you can cancel within 12 hours of placing the order by emailing us directly.

We’re a small team building something special for Indian sports fans — your support means everything. If you ever have concerns, don’t hesitate to reach out. We’re here to make it right.

📧 Contact us: contact@pixelsports.in
Thank you for being a part of the Pixel Sports community!

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